FAQs


FAQS

1) What is the price currency?
Price in US dollars.

2)When is the estimated time of arrival?
Arrives within 12 buisness days after payment.

3)What is your payment terms?
Paypal and credit card.

4)What color can I choose?
Any color you want.

5)How about import duties?
Please be noted that import duty is not included in the item price or shipping charges. 

6)What type of material for AirTracks?
We use the best quality material for AirTracks, called Double Wall Fabric (DWF), consisting of 2 layers of coated vinyl with thousands of threads connecting the two layers (80.000 per M2!). 

7)What type of material for AirTracks?
We use the best quality material for AirTracks, called Double Wall Fabric (DWF), consisting of 2 layers of coated vinyl with thousands of threads connecting the two layers (80.000 per M2!). 

9)What guarantees are there?
2-year for warranty and free repair kits.


10)What does 2-year warranty cover?
Our warranty covers manufacturer defects, non-man made damage to all parts, including seams and surface.
Problems rarely occur by the normal use, but when there's an accident damage or leaking by the longtime use, the repair usually takes no longer than 10mins with the help of a repair kit and video we'll provide you with.